We are committed to human rights and to being a responsible, good neighbor in the communities where we operate. See LYB Human Rights Policy.
Our Social Impact program is focused on driving meaningful, two-way engagement with communities, managing potential impacts and enhancing communities, through the delivery of needs-based community benefits. We engage communities through different, fit-for-purpose methods and pay special attention to vulnerable groups in our engagements. For example, we participate in community events and Community Advisory Panels (known as CAPs) and conduct community surveys, which help us understand community needs, concerns and expectations.
Our relationships with our community stakeholders are important to us. To maintain these relationships and reach out to our stakeholders, we may collect some personal information, such as contact details, and securely store this data into a stakeholder register. Our Notification Form explains how we collect, use, and disclose this data, what privacy rights our community stakeholders have and how they can exercise these rights.
We welcome community feedback through the Ethics Point website or by telephone helpline (1-866-513-1868) as well as through site-specific feedback mechanisms. We aim to properly respond to any concerns and foster dialogue with communities.